CyberFacility®
IDIs and Focus Groups
Trust your project to the industry leader in facilitating telephone and web-enabled IDIs and focus groups using the latest technologies, with superior client service and support
Civicom InSitu®
Mobile Research
You ask, they answer, you listen: Get actionable insights into real world consumer behavior through respondents using mobile devices, smart phones, and even land lines.
Civicom Chatterbox®
Multimedia Board
Your practical tool for online bulletin boards and private online communities. Upload photos, video, audio. Quotes, highlighting features, tagging, word clouds.
Civicom
Global Expertise
Civicom is the global leader in facilitating telephone and web-enabled In-depth Interviews (IDIs) and focus groups in multiple countries worldwide.
TranscriptionWing™
Transcription service that soars above the rest, worldwide. Four-hour, one day, two-day, five-day, and next morning delivery options. Multiple languages.
CiviSelect™
Recruiting
Get the best respondents imaginable through CiviSelect™. We offer screener and discussion guide review and development, plus advanced disposition reporting.
Social Media
Services
Support for online studies using social media such as Facebook, Twitter, and LinkedIn. Projective studies, brand analysis, and recruiting using Pinterest.
Data Extraction
Text Analytics
We analyze your transcripts, bulletin boards, or documents and perform data extraction of key points. We provide sentiment analysis and text analytics.
Your Project Success Is Our Number One Priority
Civicom is a leader in serving the marketing research community with advanced virtual communications solutions for the world's top organizations.
We are global innovators in marketing research software, qualitative research tools, and technology solutions for marketing research. We maintain a strong industry presence in facilitating virtual in-depth interviews (IDIs), focus groups and online bulletin boards. Our InSitu® Mobile Qualitative research tools support Shopper Insights, Patient Journeys, and studies requiring Mobile Ethnography.
We support online studies using social media tools, such as Pinterest. We offer data extraction and text analytics. We maintain an extensive network of moderator contacts for your qualitative research study. We offer recruiting and disposition reporting, plus screener and discussion guide review and development.
Our global capabilities and expertise allow us to deliver advanced marketing research services successfully worldwide. We operate in almost every country. Civicom is powered by a combination of proprietary audio conferencing technology, online meeting software, web technology tools, superior recording capabilities, and a proprietary transcription system. Ask us about CyberFacility® and Chatterbox® Online Bulletin Boards.
LATEST NEWS
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Civicom Webinar on FRONT ROW™ Delivers the Best Seat in the House
Tuesday, June 03, 2014
Civicom Marketing Research Services has hosted a sneak preview of their new research tool
FRONT ROW™ - a mobile internet-driven research solution that allows live, two-way, remote interviews using a smart phone or tablet. The company demonstrated Front Row™ through a client webinar entitled, Welcome to the FRONT ROW™: Your Research Has the Best Seat in the House.
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Civicom Advances Mobile Expertise Role in Canadian Provinces
Thursday, May 15, 2014
Civicom Marketing Research Services continues to spread the word on the booming influence of mobile research as the company led two engaging workshops entitled, “Conducting Mobile Projects Successfully from A to Z.” The Marketing Research and Intelligence Association (MRIA) of Canada, Prairie Chapter, hosted Civicom for the workshops that
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Civicom MRS Presents The Online Qualitative BOOT CAMP
Tuesday, April 01, 2014
Civicom Marketing Research announces its first ever
Online Qualitative BOOT CAMP. It takes place this week in at MarketView in Tarrytown, New York. The event's objective is to give marketing research professionals a close-up look at the latest tools and techniques that are readily available to them for online, remote and mobile qualitative research. This includes hands-on training for conducting
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Asynchronous Online Groups Become
Successful with Civicom Chatterbox®
Wednesday, June 5, 2013
Greenwich, CT, USA, June 5, 2013. Civicom Market Research Services introduces Civicom Chatterbox® - a practical solution for asynchronous focus group discussions. Civicom Chatterbox® provides clients with a virtual venue that is easily manageable and securely hosted. Researchers have the convenience of gathering input from their respondents as they reflect over[...]
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Qualitative Marketing Researchers Benefit from Civicom® Text Analytics Tools
Friday, January 25, 2013
Marketing Research Services global provider Civicom® has introduced Text Analytics to its marketing research clients in response to their requests for tools to simplify the analysis of large amounts of qualitative data generated from individual depth interviews
(IDIs),
focus groups,
mobile qualitative studies and
online multimedia board projects.
Text Analytics is the process [...]
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